Microsoft Health Insurance Association

Microsoft Health Insurance Association

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To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

Please fill in the application form clearly and correctly. If it is not legible, we will return the application form.

To have a Health Insurance Eligibility Certificate issued or reissued

Required
documents:
Applies to:

Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Health Insurance Eligibility Certificate
Address inquiries to: Health Insurance Association
Notes:  

To have the Notice of Eligibility Information reissued

Required
documents:

Application Form for Reissuance of Notification of eligibility information

Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to: Health Insurance Association
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

If you lose your health insurance card

Required documents:
Deadline: Immediately following loss of health insurance card
Submit documents to:

Microsoft Health Insurance Association,
Shinagawa Grand Central Tower, 2-16-3 Konan, Minato-ku, Tokyo 108-0075

If your health insurance card is damaged

Required documents:
<Documents to attach>
惻Damaged health insurance card
Deadline: Immediately following loss of health insurance card
Submit documents to:

Microsoft Health Insurance Association,
Shinagawa Grand Central Tower, 2-16-3 Konan, Minato-ku, Tokyo 108-0075

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