Microsoft Health Insurance Association

Microsoft Health Insurance Association

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To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

Please fill in the application form clearly and correctly. If it is not legible, we will return the application form.

To have an Eligibility Verification Certificate issued or reissued

Required
documents:
Applies to:

Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Eligibility Verification Certificate
Address inquiries to: Health Insurance Association
Notes:  

To have the Notice of Eligibility Information reissued

Required
documents:

Application Form for Reissuance of Notification of eligibility information

Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to: Health Insurance Association
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

If you lose your health insurance card

Required documents:
  • “Notification of Health Insurance Card Loss”
Deadline: Immediately following loss of health insurance card
Submit documents to:

Employee:The address on the return envelope in the return kit.
If you have not received the kit more than one month after you submitted your application, please contact Microsoft HR about it. (askjphr@microsoft.com)

The optional and continued coverage insurance persons:
Microsoft Japan Co., Ltd. HR, attn.: Health Insurance Cards,
Shinagawa Grand Central Tower, 2-16-3 Konan, Minato-ku, Tokyo 108-0075

If your health insurance card is damaged

Required documents:
<Documents to attach>
惻Damaged health insurance card
Deadline: Immediately following loss of health insurance card
Submit documents to:

Employee:The address on the return envelope in the return kit.
If you have not received the kit more than one month after you submitted your application, please contact Microsoft HR about it. (askjphr@microsoft.com)

The optional and continued coverage insurance persons:
Microsoft Japan Co., Ltd. HR, attn.: Health Insurance Cards,
Shinagawa Grand Central Tower, 2-16-3 Konan, Minato-ku, Tokyo 108-0075

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